Below is a list of tasks but not limited to, which the Virtual Assistant can do. If you have requirements other than listed below, please contact us and we will give you a tailored service solution.
Appointments
- Calendar management
- Client visit appointment
- Making Business and personal reservations
- Invitations
Call answering 247
- Virtual reception with your company's welcome message
- Message taking
- Customer services
- Call taking & then transfer to your number
- Product and services information
Research and analytics - Web or internet based links updating
- Charts and graphs analysis
- Product or service research
- Travel and vacation
- Customized research
E-mail and chat support - Managing and sending out emails(unlimited)
- Answering queries via email
- Customer support
- Sending follow up or reminder emails
- Ticket based email management
- Online chat for your website
Customer relations management - Follow up calls to your clients
- Customer satisfaction survey
- Mystery shopping
- Capture , storage and analysis of customer information
- Managing CRM database
- Quotation and sales order management
- Maintaining service records
Sales and marketing - Telemarketing
- Direct mail/ E-mail follow up
- Visitor invites-trade shows, events
- Marketing plan preparation
- Incorporating newer strategies
- Email marketing
- Internet marketing
Data base creation and management - Basic / complex data base creation
- Web based data base creation
- Record/ entry sorting
Transcription service (we transcribe everything) - Dictation, interviews, business meetings
- Conference calls, focus groups, press briefings, lectures
- Radio shows, penal discussions, seminars
- Legal , medico-legal, medical transcriptions
IT support and software development - Network and website monitoring
- Custom software development
- Network management
- It infrastructure monitoring
Spread sheets and presentation - Excel spread sheet -creating, updating
- Professional power point presentations
- Flash presentation for websites
SEO Services - Search engine optimization of your website
- Help you to get high ranking for your websites
- Pay per click campaign management – Google Adwords Experts, Yahoo search experts
- Keyword research to target the right market for your business
- Creating focused Meta tags, Title Tags
- Link Exchanges, Directory Submissions
- Web 2.0 Internet Marketing
- Social Network Marketing – Promoting your business on Facebook, Myspace, Linkedin, Twitter and all other social networks
- Social Bookmarking on websites like Digg, StumbleUpon, Reddit, Technorati, del.icio.us, and more
- Video viral marketing on websites like Youtube
- Traffic Generation via Blog setup
- Article Writing, Article submission, Press Releases
Market research - Manage and make new policies for your products
- Studying growth of various areas related to your campaign
- Pricing, product development and formulating newer strategies
Personal Tasks - Any type of personal tasks commonly:
- Correspondence with friends & Family
- Birthday/Anniversary reminders and gift & card sending
- Dinner Reservations, other reservations (research)
- Travel and Vacation research
- Organizing events
- Household tasks help
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